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                                                               SHAYNE STEPHENS

3452 Quadrel Street Las Vegas, NV. 89129. ShayneStephens1@gmail.com .702-396-4340




Open Sky Corp. for Las Vegas Sands Corp.                                                                                   07/12 – 02/13
Las Vegas, NV.



 Ø  Active Directory and Exchange 2010 Account creation

 Ø  Security Group Management

 Ø  L2 Technician

 Ø  Troubleshooting user issues with the network


Nathan Adelson Hospice  Systems Administrator                                                                        10/11 – 06/12
Las Vegas, NV.


Systems Administrator

 Ø  Lead PC Tech

 Ø  Lead Phone Tech

 Ø  Microsoft Exchange 2010

 Ø  Barracuda Backup Administrator


American Casino and Entertainment Properties, LLC                                                                06/08- 05/10

Las Vegas, NV.


Network Engineer
 Ø  Monitored and administered 190 servers – over 120 virtual

Ø  Microsoft System Center Configuration Manager

Ø  Work with Computer Technicians, Application Developers and analyst to maintain network system efficiency

Ø  RIM/Blackberry server administrator

Ø  Websense administrator


MGM-Mirage                                                                                                                                              02/08-04/08

Las Vegas, NV


Automation Administrator

Ø  Monitoring IT Automation Systems for failed runs and errors

Ø  Writing scripts in DOS batch files for automation requests

Ø  Updating existing scripts



Hospital Corporation of America (HCA)                                                                                            04/07 – 11/07

Henderson, NV.


SMS Administrator

Ø  Monitored and administered 10 SMS 2003 Servers

Ø  Network Administrator for all PC’s, laptops, servers using SMS 2003 OSD-ZTI



New Horizons Computer Training Center                                                                                         03/06 – 04/07

Las Vegas, NV.


Trainer/ IT Manager

Ø  Trained individuals of all experience levels in computer basic Office applications to advanced certification courses

Ø  Created a variety of custom computer hard drive images for specific training

Ø  Maintained, repaired and administrated the center’s network consisting


University Medical Center                                                                                                09/03 – 03/06

Las Vegas, NV.


Applications Specialist (IS Trainer)

Ø  Create training curriculum for specific software and videos

Ø  Conduct Information Services for new hire orientation

Ø  Microsoft SMS Administrator

Ø  Direct Microsoft Certified Professional (MCSE, MCSA, MCP) training


Specialty Surgery Center                                                                                                                     05/01 – 05/04

Las Vegas, NV.


Network Engineer

Ø  Designed and Installed 25 client networks

Ø  Administrator for user accounts database


The Learning Center                                                                                                                               4/01 – 3/02

Las Vegas, NV.



Ø  Trained students in MOC, CompTIA A+, Network + Curriculum, Microsoft Access, FrontPage, Excel, Macromedia Dreamweaver, Flash and Certified Internet Webmaster Master Designer.

Ø  Network Administrator; set-up and configured networking and web labs for all the various courses


City of Las Vegas                                                                                                                                  11/96 – 05/00

Las Vegas, NV


Microcomputer Specialist II

Ø  Served as Acting Client Support Supervisor

Ø  Assisted in the administration of the Exchange 5.5 servers and accounts

Ø  Severed as Webmaster for the Microcomputer Support/ Client Support internet site

Ø  Maintained and administrated the Helpdesk Expert and Tracking (HEAT) database




v  Microsoft Certified Trainer

v  Microsoft Certified Systems Engineer/Administrator (MCSE) for Windows NT 4.0 & Windows 2000

v  Microsoft Certified Professional + Microsoft Certified Professional plus Internet (MCP+I)

v  CompTIA Network + and CompTIA A+

v  Certified Internet Webmaster Certified Instructor (CIW CI)

v  Master Certified Internet Webmaster Designer (MCIWD)


                    Further work experience & References available upon request